Privacy notice

Last Updated: 08.10.2023

Spine and Page Bookstore] ("Company," "we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online bookstore website and related services (collectively, the "Website"). By accessing or using the Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information when you interact with our Website, including:

1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, or contact us.
2. Browsing Information: We may collect information about your device and browsing activity on our Website, including your IP address, browser type, pages visited, and the time and date of your visit.
3. Cookies: We use cookies and similar tracking technologies to collect information about your preferences and browsing habits. You can control the use of cookies through your browser settings.
4. Third-Party Analytics: We may use third-party analytics services to collect and analyse data about your use of our Website. These services may use cookies and other tracking technologies.

How We Use Your Information

We may use the information we collect for various purposes, including:

1. Processing Orders: To process and fulfil your orders, including payment processing, shipping, and delivery.
2. Account Management: To create and manage your user account, including account verification, password resets, and communication regarding your account.
3. Customer Support: To provide customer support and respond to your inquiries, requests, or comments.
4. Marketing and Communications: To send you promotional materials, newsletters, and updates about our products and services (you may opt-out at any time).
5. Improving Our Services: To analyse and improve the functionality, usability, and performance of our Website.
6. Legal Compliance: To comply with applicable laws, regulations, and legal requirements.

Information Sharing

We may share your information with third parties in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, including payment processors, shipping providers, and marketing partners.
2. Legal Obligations: We may disclose your information to comply with legal obligations, respond to subpoenas, court orders, or legal processes, or to protect our rights, property, or safety.
3. Business Transfers: In the event of a merger, acquisition, sale, or other transfer of all or part of our business, your information may be transferred to the acquiring entity.

Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices

You have certain rights and choices regarding your personal information:

1. Access and Correction: You can access and update your personal information by logging into your account.
2. Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us.
3. Cookies: You can manage your cookie preferences through your browser settings.

Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Privacy Policy will be posted on the Website with the effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at info@spineandpage.co.za

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.